Having listened carefully to feedback from valued customers, Sony is pleased to announce a firmware update to its industry-leading noise cancelling truly wireless WF-1000XM3 headphones. This new 2.0.2 firmware now includes improvements that allow:

  • Amazon Alexa support[1]
  • Volume control via the headset
  • Visible battery level of the charging case in the Sony | Headphones Connect app
Sony WF-1000XM3 Truly Wireless Noise Cancelling Headphones

The firmware is downloadable from the Headphones Connect app and is live on Sony.co.uk here: https://www.sony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm3/downloads/00016432

The Headphones Connect app is available for free on Google Play or App Store.

System requirements

  • An android device (v5.0 or later) or an Android device (V5.0 or later) or an iOS device (iOS 11.0 or later*)
  • NOTE: If you are using iOS 13.1, please update to iOS 13.2 or later and then perform the update.
  • An active Internet connection
  • The latest version of the "Sony | Headphones Connect (v6.0.0 or later)" application must be installed.
  • The headphones must be connected to your Android or iOS device.

The WF-1000XM3 truly Wireless Noise Cancelling Headphones are available in Black and Platinum Silver. They feature a capsule design, as opposed to the Apple hockey-stick design. The outside is a smooth matte material, with a circle on each for the touch-sensitive buttons.

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This article was originally published on 26 Nov 2019. Product specifications, prices and availability may have changed. We sometimes receive review products and may earn commission through affiliate links. We are not obliged to publish a positive review. About our reviews and disclosures.